Effective date: September 13, 2026
These Terms of Service ("Terms") are a contract between you and Qrerve, LLC, a California limited liability company ("Qrerve," "we," "us," or "our"), the company that owns and operates Resabl (the "Service").
By accessing or using the Service, creating an account, or accepting these Terms through a review-and-agree process we provide, you agree to these Terms. If you do not agree, do not use the Service.
These Terms contain a binding arbitration agreement and a class action waiver in Section 24. They affect how disputes between you and Qrerve are resolved. Please read Section 24 carefully.
If you use the Service on behalf of a campground, RV park, marina, or other organization, you represent that you have authority to bind that organization, and "you" means that organization. Staff and other people you allow to log in are "Authorized Users." You are responsible for their use of the Service.
If you are a guest booking or managing a stay at a property that uses Resabl, your stay is with that property, not with Qrerve. These Terms still apply to your use of Resabl websites, guest pages, and SMS from Resabl. Rates, cancellation, no-show, and stay rules for that booking are the property's.
Our Privacy Policy explains how we handle personal information. It is not part of these Terms except where these Terms say it is.
These Terms govern websites, software, guest pages, booking widgets, APIs, and related services we operate under the Resabl name. Features, availability, and how a screen works may change. We do not promise that any particular feature will remain available.
The Service is for business use by adults. You must be at least 18 years old to create an account. We do not offer accounts to children.
Clicking agree, checking a box, creating an account, or continuing to use the Service after we present these Terms is your electronic signature. It has the same effect as a handwritten signature.
Resabl is hosted software for reservation and property operations. You access it over the internet. We operate the software. You do not receive a copy of the software to install, and these Terms are not an end-user license for installed software.
We are not a campground, RV park, marina, or other lodging operator. We are not a marketplace. We do not take a percentage of your bookings. Guests who stay at your property are your guests.
We do not guarantee uptime, error-free operation, or that the Service will meet any particular business, tax, or legal requirement.
Subject to these Terms and timely payment of any fees you owe, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, revocable right to access and use the Service during your subscription for your internal business operations.
You do not receive any ownership of the Service. You may not copy, modify, reverse engineer, rent, resell, or provide the Service to third parties as your own product, except as these Terms allow (for example, letting your guests use guest pages and the booking widget for your property).
If we later provide a downloadable application (for example a terminal or device app), that component is licensed only for use with the Service, under these same Terms, and only for as long as your access continues.
You must provide accurate account information and keep it current. You are responsible for credentials issued to your organization and for all activity under your accounts.
You will promptly revoke access when a person should no longer use the Service. Notify us promptly if you believe an account has been misused.
We may refuse, suspend, or limit an account when we reasonably believe it presents risk to the Service, other customers, guests, or our providers.
We may offer free trials, demo environments, sample park data, and early-access or beta features. These are provided for evaluation only, on an "as is" basis, without any warranty, support commitment, or service level, and we may change, limit, or discontinue them at any time.
A credit card is not required to start a free trial unless we state otherwise at signup. If you convert to a paid subscription, billing begins at conversion, and we will show you the applicable price before the first charge.
Data you enter in a trial, demo, or early-access environment may be deleted when that trial or environment ends. Export anything you want to keep before it ends.
"Customer Data" is the information you and your Authorized Users enter or collect through the Service, including property setup, rates, reservations, guest records, folios, and related operational records. As between you and us, you own Customer Data.
License to us. You grant Qrerve a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, display, back up, and otherwise use Customer Data solely to provide, maintain, secure, and support the Service for you, to communicate with you, and to comply with law. This license lasts for your subscription plus the wind-down period described below.
Analytics and product improvement. We may use aggregated and de-identified information derived from Customer Data to operate and improve the Service, provided it cannot reasonably be used to identify you, your property, or any guest. We do not sell Customer Data. We do not use Customer Data to train machine learning or artificial intelligence models for use outside your own account.
Your rights and consents. You are responsible for having the rights and consents needed to put Customer Data in the Service, including guest information and any messages you send.
Export and retention. You may export Customer Data from the Service at any time while your account is active, using the export tools we provide. After your subscription ends, we will retain Customer Data for twelve (12) months, during which you may request an export by contacting us. After that twelve-month period, we may permanently delete Customer Data without further notice. We will delete it sooner if you ask us to in writing. We may retain backup copies and records we are required to keep by law, and de-identified data, after deletion.
Security. We use administrative, technical, physical, and organizational safeguards designed to protect Customer Data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your own copies of anything you cannot afford to lose.
Our Privacy Policy describes how we handle personal information we collect about you and your Authorized Users.
Roles. For personal information about your guests contained in Customer Data, you are the "business" or "controller" and Qrerve is the "service provider" or "processor," as those terms are used in the California Consumer Privacy Act as amended and comparable United States state privacy laws. You are responsible for the lawfulness of the data you put in the Service and for responding to guest privacy requests, with our reasonable assistance. Resabl is operated from the United States and is not directed to individuals in the European Economic Area or the United Kingdom.
Our commitments. We will process Customer Data only to provide the Service to you and as otherwise permitted in Section 6 or required by law. We will not sell or share Customer Data, retain or use it outside the direct business relationship with you, or combine it with data from other sources except as permitted by applicable privacy law.
Subprocessors. We use third-party providers for hosting, email, SMS, payments, and similar functions. A current list is published at /subprocessors. We remain responsible for their performance of the services they provide to us.
Security incidents. If we confirm a security incident that compromises Customer Data in our control, we will notify you without undue delay and will provide the information reasonably available to us so you can meet your own notification obligations.
Data processing addendum. If your compliance program requires a data processing addendum, contact admin@resabl.com. A data processing addendum signed by both parties controls over this Section 7 to the extent they conflict.
You are the operator of your property. You set rates, taxes, deposits, fees, cancellation and no-show rules, house policies, and what you communicate to guests. Contracts for stays, rentals, and purchases at your property are between you and your guests. Qrerve is not a party to those contracts.
You are responsible for complying with laws that apply to your property and your guests, including consumer, lodging, tax, accessibility, privacy, and communications laws. Configuring a setting in Resabl does not mean that setting is lawful for your location.
Guest-facing pages, confirmation messages, and the booking widget display what you configure. You must review that content before you rely on it with guests.
Card, ACH, and similar guest payments are processed by the payment processor you connect, for example your merchant account. We are not a bank, money transmitter, or the merchant of record for those guest payments unless we expressly say otherwise in a signed writing.
Chargebacks, processor fees, refunds issued through the processor, the PCI obligations attached to your merchant account, and disputes with guests about charges are yours.
Fees. Fees for the Service are as described on our Pricing page and in your account at the time of billing, unless we agree otherwise in writing.
Automatic renewal. Subscriptions are month to month unless we state a different term in writing. Your subscription renews automatically at the end of each billing period, and we will charge the payment method on file, until you cancel. You may cancel at any time as described in Section 22.
Authorization. You authorize us to charge the payment method on file for all fees due, including recurring subscription fees, on a recurring basis. Keep your payment method current.
Price changes. We may change our posted pricing at any time. For your existing subscription, we will not increase your recurring subscription fee by more than five percent (5%) in any twelve (12) month period, and we will give you at least thirty (30) days' notice before an increase takes effect. An increase applies only to billing periods that begin after the notice period ends. If you do not accept an increase, cancel before it takes effect. This limit does not apply to optional add-ons or services you newly purchase, or to pass-through charges from third parties such as payment processors and messaging carriers.
Taxes. Fees are exclusive of taxes. You are responsible for taxes on our fees other than taxes on Qrerve's net income. If we are required to collect such taxes, we will add them to your bill.
Nonpayment. We may suspend access for unpaid fees after giving you notice and a reasonable opportunity to cure.
Refunds. Except where law requires otherwise, fees already paid are not refundable for unused time after you cancel.
You may not:
We may suspend or terminate access for conduct that risks the platform, other customers, guests, or our providers.
Resabl calculates rates, taxes, deposits, fees, folio totals, refunds, occupancy, meter readings, and similar amounts from the data and settings you provide. Those results can be wrong. You must review and confirm every amount before you charge a guest, issue a refund, file a return, or otherwise rely on it. We are not liable for an amount you did not independently verify.
This applies however you use the Service: staff screens, guest pages, the booking widget, automations, imports, integrations, reports, default settings, and recommended or sample configurations.
Results you must verify include, without limitation:
The Service does not replace your review, your accountant, or your tax professional. Entering a rate or tax rule does not mean we warrant that rule or its output.
The Service is a software tool. Qrerve is not a law firm, accounting firm, tax preparer, payment processor, or lodging operator. Nothing in the Service is legal, tax, accounting, or other professional advice. You should consult qualified professionals for your property and your jurisdictions.
Help text, sample policies, sample configurations, and similar materials are illustrations. They are not a promise that a setting is correct for you.
The Service may connect to third parties such as payment processors, email and SMS providers, mapping providers, and identity providers. Their terms and privacy practices govern those services. We are not responsible for a third party's acts, outages, or terms.
For messaging carriers, see the SMS Program Terms below.
These SMS terms apply when you provide a mobile number and consent to receive texts from Resabl.
Program description. The Resabl messaging program sends service-related text messages to account holders, staff users, and guests who provide a mobile number and consent to receive them. Messages may include one-time sign-in and security verification codes, account alerts, reservation confirmations and updates, check-in and guest-portal links, and other transactional notifications. Some messages relate to a stay or account at a campground, RV park, or similar property that uses Resabl software. Resabl is the sender of all messages delivered through this program.
Enrollment is optional. A mobile number is not required to create an account, sign in, or use the Service. Account holders can verify sign-in by email, and guests can book by providing an email address instead of a phone number.
Opt out. You can cancel the SMS service at any time. Reply STOP to any message you receive from Resabl. Resabl will send one confirmation text, after which you will no longer receive SMS messages from Resabl unless you opt in again. To receive messages again, sign up or add your mobile number through the same process you used originally.
Help and support. If you are experiencing issues with the messaging program, reply HELP to any message from Resabl, or contact us at admin@resabl.com.
Message frequency and rates. Message frequency varies with account activity and property settings. Authentication messages are sent only when needed to verify a sign-in or secure an account. Message and data rates may apply to messages we send you and messages you send us. Contact your wireless provider with questions about your text or data plan.
Carriers. Mobile carriers are not liable for delayed or undelivered messages.
Privacy and mobile data. Our Privacy Policy explains how we handle personal information. Mobile phone numbers and SMS opt-in consent you provide to Resabl are not shared with third parties or affiliates for their own marketing or promotional purposes. We use this information only to deliver the service-related messages described in these terms.
Messages you send. If you send SMS or other messages to guests or staff through the Service, you are responsible for obtaining required consent and for the content, timing, and opt-out handling of those messages under applicable law, including the Telephone Consumer Protection Act and state analogues, even though Resabl is the technical sender.
The Service, including software, design, trademarks (including Resabl), and documentation, is owned by Qrerve and its licensors. These Terms do not transfer any of that ownership.
You retain ownership of Customer Data and of your own trademarks. You grant us a limited license to display your name and marks in the Service as needed to operate your account, for example on guest pages you configure. We will not use your name in our public marketing without your permission.
Each party may receive non-public information from the other. The receiving party will use reasonable care to protect it and will use it only to perform under these Terms, except for information that is or becomes public without breach, was already known to the receiving party, is independently developed without use of the disclosing party's information, or is required to be disclosed by law. If disclosure is legally required, the receiving party will give reasonable advance notice where permitted.
Customer Data is your confidential information, subject to the Privacy Policy and our rights to process it under Sections 6 and 7.
If you send us ideas, suggestions, feature requests, or other feedback about the Service, you grant Qrerve a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that feedback into the Service and our other products without restriction, attribution, or payment. Feedback is not your confidential information.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." QRERVE AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY OF ACCURACY, COMPLETENESS, OR RELIABILITY OF RATES, TAXES, DEPOSITS, FEES, FOLIOS, REFUNDS, OCCUPANCY, METERS, REPORTS, OR OTHER RESULTS.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DEFECTS WILL BE CORRECTED. YOU USE THE SERVICE AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING RESULTS BEFORE YOU RELY ON THEM.
Some places do not allow certain disclaimers. In those places, we disclaim warranties only to the extent allowed.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, QRERVE AND ITS AFFILIATES, MEMBERS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
WITHOUT LIMITING THE FOREGOING, WE HAVE NO LIABILITY FOR (A) AMOUNTS THE SERVICE CALCULATED OR DISPLAYED THAT YOU DID NOT INDEPENDENTLY VERIFY; (B) GUEST CLAIMS ABOUT RATES, TAX, REFUNDS, CANCELLATION, NO-SHOW, OR OTHER CHARGES; (C) YOUR SETTINGS, IMPORTS, OR HOW YOU OR YOUR AUTHORIZED USERS USED THE SERVICE; (D) THIRD-PARTY SERVICES; (E) UNAVAILABILITY OF THE SERVICE; OR (F) FREE TRIALS, DEMO ENVIRONMENTS, OR EARLY-ACCESS FEATURES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (1) THE AMOUNT YOU PAID TO QRERVE FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (2) ONE HUNDRED DOLLARS (US $100).
These limits are a fundamental part of the bargain between us and an essential basis of these Terms. They apply to contract, tort, and any other theory, and even if a remedy fails of its essential purpose.
Some places do not allow certain limits. In those places, our liability is limited to the maximum extent allowed.
You will defend, indemnify, and hold harmless Qrerve and its affiliates, members, officers, employees, and agents from claims, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to:
Process. We will give you prompt written notice of a claim, though a delay in notice reduces your obligations only to the extent the delay materially prejudices your defense. You will have sole control of the defense and settlement of the claim, using counsel reasonably acceptable to us, and we will reasonably cooperate at your expense. We may participate in the defense with our own counsel at our own expense. You may not settle a claim in a way that admits fault on our behalf, imposes any obligation on us other than payment of money you fund, or fails to fully and unconditionally release us, without our prior written consent.
You may cancel at any time, effective at the end of the current billing period, using the account tools we provide or by contacting us at admin@resabl.com. Access continues through the period already paid unless we agree otherwise. Cancelling stops future renewals; it does not refund fees already paid.
We may suspend or terminate access immediately if you materially breach these Terms, fail to pay fees, or create risk to the Service, other customers, guests, or our providers. We may also stop offering the Service with reasonable notice.
On termination, your access grant ends and Customer Data is handled as described in Section 6.
Survival. Sections that by their nature should survive do survive, including Section 6 (Customer Data, including the license needed for wind-down, export, and deletion), Section 7 (Privacy and Data Protection), Section 9 (Payments by Guests), Section 10 (as to fees accrued before termination), Section 12 (Your Responsibility to Review Results), Section 13 (No Professional Advice), Section 16 (Intellectual Property), Section 17 (Confidentiality), Section 18 (Feedback), Section 19 (Disclaimer of Warranties), Section 20 (Limitation of Liability), Section 21 (Indemnification), Section 24 (Governing Law, Arbitration, and Class Action Waiver), Section 25 (General), and Section 26 (Contact).
We may update these Terms by posting a revised version on this page and updating the effective date. For material changes, we will give you reasonable advance notice by email, in-product message, or a notice on this page. We may also require you to review and accept updated Terms before you continue using the Service.
If you do not agree to the updated Terms, you must stop using the Service and cancel. Continued use after the effective date, or acceptance through our review-and-agree process, is acceptance of the updated Terms.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT, AND IT WAIVES YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION AND YOUR RIGHT TO A JURY TRIAL.
24.1 Governing law. These Terms and any dispute arising out of or related to them or the Service are governed by the laws of the State of California, United States, without regard to its conflict-of-law rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement in this Section 24.
24.2 Informal resolution first. Before starting an arbitration or a lawsuit, the party raising the dispute will send the other party a written notice describing the dispute, the facts behind it, and the relief requested. Notice to Qrerve goes to admin@resabl.com. Notice to you goes to the email and account address we have on file. The parties will then try in good faith to resolve the dispute for thirty (30) days. This step is a condition to starting arbitration or litigation.
24.3 Binding individual arbitration. Except for the matters carved out in Section 24.5, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and Qrerve, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules then in effect. The arbitration will be before a single arbitrator, will be seated in Los Angeles County, California, and may be conducted by documents, telephone, or videoconference where the arbitrator allows. The arbitrator's award may be entered as a judgment in any court of competent jurisdiction.
24.4 Delegation. The arbitrator, and not any court, has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, scope, or formation of this arbitration agreement, including any claim that all or part of it is void or voidable. The single exception is Section 24.6, whose enforceability is decided by a court.
24.5 Carve-outs. Either party may (a) bring an individual claim in a small claims court of competent jurisdiction, if it qualifies and remains an individual claim; and (b) seek temporary or permanent injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information, or to stop unauthorized access to the Service. Seeking that relief is not a waiver of the arbitration agreement.
24.6 Class action waiver. You and Qrerve each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, coordinated, private attorney general, or other representative proceeding. The arbitrator may not consolidate the claims of more than one person and may not preside over any form of representative proceeding. If a court decides that this Section 24.6 is unenforceable as to a particular claim or request for relief, then that claim or request for relief, and only that one, will be severed from the arbitration and brought in the state or federal courts located in Los Angeles County, California; all remaining claims will continue in arbitration.
24.7 Jury trial waiver. If for any reason a dispute proceeds in court rather than arbitration, you and Qrerve each knowingly and voluntarily waive any right to a trial by jury.
24.8 Court venue. For any matter not subject to arbitration, the exclusive venue is the state or federal courts located in Los Angeles County, California, and each party consents to the personal jurisdiction of those courts.
24.9 Time limit on claims. To the maximum extent permitted by law, any claim arising out of or related to these Terms or the Service must be brought within one (1) year after the claim accrues. Claims not brought within that period are permanently barred.
24.10 Severability of this section. If any part of this Section 24 other than Section 24.6 is found unenforceable, that part is severed and the rest remains in effect.
24.11 Public injunctive relief. If a claim for public injunctive relief is asserted and applicable law does not permit that claim to be waived or resolved in arbitration, that claim alone is severed and stayed in the state or federal courts located in Los Angeles County, California, pending completion of arbitration of all remaining claims. This Section 24.11 does not affect the enforceability of the remainder of Section 24.
Entire agreement. These Terms are the entire agreement between you and us for the Service and replace prior terms for the Service, except that a signed order form, data processing addendum, or other signed writing between you and Qrerve controls if it conflicts with these Terms.
Assignment. You may not assign these Terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets, or to an affiliate. These Terms bind permitted successors.
Severability. If a provision is unenforceable, the rest remains in effect, and the provision is modified to the minimum extent needed to make it enforceable.
Waiver. A failure to enforce a provision is not a waiver. Waivers must be in writing.
Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including internet or utility failures, third-party outages, labor disputes, and natural disasters.
Notices. We may notify you by email, in-product message, or by posting on this page. Notices to you are effective when sent to the email or address on your account. You may notify us at admin@resabl.com or as described in Section 26.
Independent contractors. The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, or employment relationship.
No third-party beneficiaries. These Terms do not create rights for anyone other than you and Qrerve, except that Qrerve's affiliates, members, officers, employees, agents, and suppliers may rely on the disclaimers, limitations of liability, and indemnity provisions.
Government customers. The Service and its documentation are "commercial products," "commercial computer software," and "commercial computer software documentation" as those terms are used in 48 C.F.R. § 2.101, 48 C.F.R. § 12.212, and 48 C.F.R. §§ 227.7202-1 through 227.7202-4. If you are an agency or instrumentality of the United States Government, you acquire only the rights granted to all other customers under these Terms, consistent with 48 C.F.R. § 12.212 for civilian agencies and 48 C.F.R. § 227.7202 for defense agencies, and no other rights are granted. If you are a state, tribal, county, municipal, special district, or other public entity, you likewise acquire the Service on these same commercial terms. Any provision of these Terms that the law governing your entity prohibits you from accepting applies only to the maximum extent that law allows, and the remaining provisions stay in effect.
Export and sanctions. You will not use the Service in violation of U.S. export control or sanctions laws.
Interpretation. Headings are for convenience only. "Including" means "including without limitation."
Questions about these Terms, notices, and data requests:
Resabl (Qrerve, LLC, a California limited liability company)
Email: admin@resabl.com
Website: resabl.com